Pricing
Service Call
$160
Includes up to 2 hours of comprehensive on-site support, covering diagnosis and repairs.
Many jobs are completed well within this time, offering you excellent value.
For services exceeding 2 hours, we’ll evaluate the scope and provide a custom quote, or we can arrange a follow-up appointment to ensure efficiency.
Remote Support
$15
Covers the first 15 minutes of remote assistance—most issues are resolved quickly!
Additional Time:
$30 for 30 minutes
$60 for 1 hour
For extended support needs, we’ll offer a tailored quote or schedule an additional session to meet your requirements.
Care Plans
Ongoing support
Essential Plan - $169/month
One 2-hour in-person or remote support session per month (valued at $160, plus $9 profit).
One 30-minute remote session annually to organize digital accounts (valued at $30).
10% discount on additional services beyond included hours.
Limit: 1 monthly session; extra time billed at $100/hour.
Complete Care Plan - $299/month
Two 2-hour in-person or remote support sessions per month (valued at $320, minus $21 but offset by volume).
Two 30-minute remote sessions annually to plan your digital legacy (valued at $60).
Two annual 1-hour tech check-ups (valued at $120).
15% discount on additional services beyond included hours.
Priority scheduling for same-day or next-day appointments.
Limit: 2 monthly sessions + 2 annual check-ups; extra time billed at $90/hour.
Prepaid Punch Card - $600 for 6 hours ($100/hour)
6 hours of flexible in-person or remote support, no expiration date.
One free 15-minute remote session monthly (valued at $15), same as non-Care Plan members.
Upgrade to $1,200 (12 hours) for a free 1-hour digital planning session (valued at $100).
Note: Non-Care Plan members receive one free 15-minute consultation per month. Unused hours roll over but cap at 12 hours total.
Efficient Service
We take pride in our efficiency. Most of our visits are completed within the first hour, providing you with quick and effective solutions to your tech challenges.
No Hidden Fees
With Golden Age Tech Support, what you see is what you get. There are no hidden fees or surprise charges. We discuss all costs upfront, so you're always in the know.
Trip Charge
We may charge a trip fee to cover travel costs. For 2024, the IRS standard mileage rate is 65.5 cents per mile.
Example Calculation
For a 50-mile round trip, the calculation is:
Trip Charge = 50 miles x ¢70/mile = $35
Why This Charge Is Important
This fee ensures:
Prompt and equipped technician arrival.
Coverage of vehicle and travel expenses.
High-quality, convenient service.
Feel free to ask any questions about our trip charge or other pricing details.